Text from the exercise:
How will you influence your teacher?
The following situations present options that reflect how
you can communicate:
1. Your teacher reviews yesterday's assignment in
class. What should you do?
- Complain about it
- Join the
discussion: what you understood, what you question, and
where you are challenged
- Avoid eye contact
because you aren't interested
Best communication: 2.
Complaints should be a last resort for an assignment.
first understand where problems are in the discussion.
The difficulties or complaints will emerge soon enough.
2. Your course is a requirement, and not your choice.
Privately your teacher wants to know what you think about
it. What do you say?
- Tell your
instructor that the course is useless. Post your
thoughts on Facebook.
- Avoid her and walk
away
- Let her know why
you have signed up. Explain your program, and ask how
the content will fit into it.
Best communication: 3.
Here you first explain your situation, leaving open her
explanation on what benefit you can achieve.
Remember: she is asking for your opinion, and your
situation will help her understand not only you, but
others!
3. In the hallway, your teacher just said hello. How
do you respond?
- Establish eye
contact and say "hi"
- Ignore her and text
your friends that the teacher likes you.
- Give your teacher
an awkward facial expression
Best communication: 1.
A simple "hi" is all that is required.
Basic friendliness is also part of the educational experience.
Be
glad that your teacher recognizes you among all the
other students.
4. In class, your teacher starts talking about her
career. What do you do?
- Look on Craigslist
for a new guitar.
- Ask what this has
to do with the course.
- Listen, and try to
understand how this relates to the course.
Best communication: 3.
A teacher's background qualifies him/her to teach a
subject.
If the teacher speaks about his/her
relation to the subject,
he/she is validating why
they are even in your classroom.
In any situation, a career reflects expertise, whether
teaching, banking, plumbing, etc.
5. Your teacher invites you to talk to about your
coursework after class.
You are busy then. What do you do?
- Explain why you are
busy, and say you would rather not.
- Explain why you are
busy, and arrange for a convenient time.
- Ask if she has a
problem.
Best communication: 2.
Notice the teacher is expressing interest in you.
If there are problems, even that you do not see, this is
the first step to resolving them.
You did well by
first explaining that you have an appointment or sport
or job, etc. and being open to setting up a good time
for both of you.
6. Your teacher just helped you out with some homework
problems that you were having trouble with. What do you do?
- Express
appreciation, and ask for suggestions for the future.
- Pretend that you
really knew what you were doing all along.
- Try not to let her
know you are having trouble.
Best communication: 1.
Well done that you thanked the teacher for help;
better yet to ask for recommendations on the future.
This demonstrates that you both appreciate the help, and
are interested in succeeding!
7. In class your teacher just said something that you
don't agree with. What do you do?
- Argue with her
- After class,
mention that you didn't agree with that statement, but
ask for more information.
- Text your friends
that the teacher was wrong.
Best communication: 2.
Saving your objection for after class demonstrates
that you respect the teacher, and are not out to
embarrass either her or yourself. A private
conversation is always a good first strategy to resolve
differences and avoid confrontation, even with friends!
never publicize disagreements without first
understanding the opposing view.
8. You start to argue in class, then realize you are
wrong. What do you do?
- Admit it, and
explain where you misunderstood.
- Admit it, and tell
her it was her fault for not explaining it better.
- Tell her that there
are different opinions on this.
Best communication: 1.
We have all been here. We start arguing, only
to discover that we either agree with the other person,
and/or find that we are wrong. In a classroom or
in education, we are present to learn.
If you find that you now understand, or change your
mind, say so! It demonstrates that you can keep an
open, critical mind. However, it is best to be
careful about arguing that it be kept on a civil level,
and not be "personalized." Attacking a person is a
distraction from arguing an idea.
c.f. Ad hominem attack in
Wikipedia.
9. Your teacher missed giving you a handout in class.
What do you do?
- Don't ask for one
because you think you won't be responsible.
- Look at your friend
and show him you've been missed.
- Raise your hand and
ask for one.
Best communication: 3.
Often the best communication is the simplest.
10. Your daily assignments are too much for you to
do. What should you do?
- Have good excuses
when you turn them in late.
- When you realize
the problem, make an appointment with your teacher to
explain your situation and find a solution.
- Get someone to do
your homework for you
Best communication: 2.
Demonstrating interest is often a case of trusting
someone to help.
As soon as you realize a problem, seek help.
Flash exercise
contributed by
Gus Holtz;
Dr. Brad Hokanson, Interactive
Media (DHA 4384) School of Design,
University of Minnesota; edited/refinements
by Joe Landsberger.
See also! How to Win
Friends and Influence People, by Dale Carnegie, New
York:
Simon and Schuster Inc., 1936.
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