Your Study Guides and Strategies starts here!

The degree of civilization
in a society can be judged
by entering its prisons.
Fyodor Dostoevsky, 1821 - 1881
Russian author

The online learning series

Netiquette

E-guides on social interaction and communicating electronically

Within the email message, mouse over red text
to find the commandments of good email netiquette.
Look for all ten!


Communicating clearly on the Internet 
without creating misunderstandings is a challenge.
One problem is that you haven't any facial expressions, body language, or environment to help you express yourself; 
another that there is little "give and take" for developing what you mean to say or are discussing

These guidelines hopefully will help you:

  • Be clear
    Make sure the subject line (e-mail) or title (web page) reflects your content
  • Use appropriate language
    If you have a question on whether or not you are too emotional,
    don't send the message, save it, and review it "later"
    Remember:  no one can guess your mood, see your facial expressions, etc.
    All they have are your words, and your words can express the opposite of what you feel
    Don't use ALL CAPITAL LETTERS--it's equal to shouting or screaming
  • Be brief
    If your message is short, people will be more likely to read it
    Refer to the Guide on "Writing for the Internet"

  • Make a good impression
    Your words and content represent you; review/edit your words and images before sending
  • Be selective on what information
    you put in an e-mail or on a web site:
    Information on the Internet is very public, and can seen by anyone in the world including criminals, future employers, and governments
  • Forward e-mail messages you receive
    only with permission of the sender
  • Remember you are not anonymous
    What you write in an e-mail and web site can be traced back to you
  • Consider others
    If you are upset by what you read or see on the Internet, forgive bad spelling or stupidity;
    If you think it violates the law, forward it to the FBI or your state's Attorney General
  • Obey copyright laws
    Don't use others' images, content, etc. without permission
    Don't forward e-mail, or use web site content without permission
    Visit the Library of Congress' Guide on "Copyright Basics" for students and teachers
  • Cite others' work you use
    Refer to the Guide on "Citation"
  • Use distribution lists appropriately
    and with permission
  • Do not send SPAM
    SPAM is posting or e-mailing unsolicited e-mail, often advertising messages, to a wide audience
    (another way of thinking of it is electronic junk mail)
  • Don't forward chain letters
    If you receive one, notify your web master
  • Don't respond to "flames" or personal attacks
    Contact your web master for action and referral

Online learning/communicating:

Online learning: questions | Distance learning | Mobile learning (M-learning) |
Taking online tests | Netiquette | Basics: Website development |
Basics: Website design | Making your website popular